Insurance
Links
Live Health Online
Provides a virtual doctor’s visit, available 24 hours a day to members enrolled in our PPO, EPO or Anthem HMO medical plan.
Virta: Diabetes Care and Weight Loss
Offered by GGUSD at $0 cost to eligible employees and family members.
As of 1/1/2026:
MEDICAL PPO/EPO Third Party Administrator: Anthem Blue Cross
GGUSD is self-insured for our medical PPO and EPO plans.
Members may contact Anthem Blue Cross re: benefits / eligibility / claims..
Use the above link to: register a member account / access cards* / view Explanations of Benefits / check deductible & out-of-pocket max. balances / find providers.
Telephone: 844-995-1739
*Member ID cards are not initially sent for dependent children;
cards are available digitally or by mail through the Sydney Health App.
PPO subscribers: When a non-contracted provider has been paid for services, a super bill (detailed, paid receipt) should be submitted in pdf format through the Sydney App.
Allow up to 8 weeks to receive an EOB with payment for any reimbursement due you.
Provider Search: PPO Prudent Buyer- Network Search Instructions
MEDICAL PPO/EPO RX: CVS Caremark
Pharmacy Benefits manager for GGUSD self-insured PPO/EPO plans.
Check participating pharmacies at the link above.
Network includes all nationwide chains and some independent pharmacies.
Call Pharmacy Customer Service: 800-776-1355* (24 hours a day/7 days a week) for information about how medications are covered. *(Printed on your medical insurance card.)
To access PPO/EPO prescription drug formularies, login here.
Through 12/31/2025:
MEDICAL PPO/EPO Third Party Administrator: HealthNow (HNAS)
Members may contact HealthNow re: 2025 and prior claims.
Use the above link to: register a member account and view Explanations of Benefits.
Telephone: 855-539-0020
MEDICAL HMO: Anthem Blue Cross
Use the above link to locate a provider who participates in the Anthem Select HMO network (PCP ID: 3 or 6 digit alphanumeric).
To change Primary Care Physician, contact Anthem*; allow 6 weeks processing time.
Referral from PCP required to see most specialists.
*Telephone: 833-913-2236.
Anthem Web Registration
Click here to access the most current HMO prescription formulary list: National Drug List 3-Tier. Call 833-261-2460 (24 hours a day/7 days a week) for assistance with prescriptions.
DENTAL SELF-INSURED PPO: Guardian (Group: G-00543892)
Guardian is the administrator for the GGUSD self-insured dental plan using the PPO: DentalGuard Preferred network;
use the above link to see an online listing of network-contracted dental providers / access cards / view EOBs...
Cards list employee’s name only; valid for all enrolled family members.
Call Guardian for assistance: 800-541-7846.
DENTAL HMO: United Concordia
Use the above link to find a provider in the DHMO Concordia Plus network or access ID cards.
To change your assigned General Dentist (Provider ID: 9 digit numeric), call United Concordia*; allow 6 weeks processing time.
You will need a referral from your General Dentist to see a Specialist.
*Telephone: 866-357-3304.
Vision Service Plan
VSP is the vision plan for all of our members. Use the above link to find a Signature network provider in your area.
Register as a user and log-in to view personalized benefits information.
VSP does not issue cards as they are not needed; VSP providers work directly with VSP for you. Telephone: 800-877-7195
Transparency in Coverage
All self-insured plans comply with Federal Regulations with regards to transparency.
FSA: iGOE Administrative Services
iGOE Administrative Services is our Flexible Spending Account plan provider: 800-633-8818 option 1 / flex@goigoe.com
Informational flyers are available on this site and in the Insurance Office; contact the Insurance Office for an enrollment form. To put aside pre-tax payroll funds, employees must sign-up or re-enroll during Open Enrollment each year.
Those enrolled may create a user account online:
Employer ID: IGOGARDENG
Employee ID: 72000XXXXX (your 10 digit GGUSD employee ID number)
• Monitor your real time election and balance details
• Keep track of your spending timelines
• Securely enter claims and attach saved receipts or use Igoe Mobile to take photos of receipts and submit a claim
• Review transaction details
• Manage account communication options
• Report your Benefit Card lost/stolen
• Securely enter and update your Direct Deposit details
• Access eligible expense lists and more!
Medicare
Official U.S. Government Site for Medicare
United States Department of Labor
Contains the latest information about COBRA and the Affordable Care Act.